Thank you Vanessa, for your call last week! I hope you are doing good and thank you for your great work trying to finalise refunds.
Thank you Vanessa for your ongoing work and effort. It is really appreciated.
Liz has been extremely supportive through the COVID-19. She has offered us guidance and has been helpful by letting us know the date we had to cancel by preventing us losing our cruise deposit. We received a timely refund and email confirmations. We will definitely use Liz and Hastwell Travel & Cruise for our future holiday bookings. Thank you for your guidance, support and understanding in this unprecedented time.
We appreciate all the efforts Bri went to, to get the best outcome for us in these unprecedented COVID-19 times. We look forward to book with Bri as soon as we can!
We are so appreciative of all the work you have done, going above and beyond to get us refunds back for some non-refundable portions of our trip. Your guidance to be patient and not rush in to cancel has really paid off.
An enormous thanks for a great Moroccan excursion. The trips keep getting better and better. Your skills make it stress free and that makes our experience so enjoyable.
Dear Trin (travel agent extraordinaire!). A little something to say thank you! I've had one of the best travel experiences with you and "the ladies"! It was a wonderful two weeks of education, rich colour, flavours and fun. Everyone was so lovely and such easy travelling companions. I came home tired but relaxed. Until the next Hastwell Travel experience...Many Thanks, Heather.
We want to let you know how much we appreciate all you did for us on our anniversary trip. We were totally spoiled right from the start with the bubbly and rose petals in Cape Town, the lovely hotel in Pretoria and the train. It was everything we could have wished for and were overwhelmed when we were upgraded to the Royal Suite for the second leg of our trip.
We had hoped that it was to be an experience to remember and it was all of that, so thank you for organising everything. It all ran like clockwork and we look forward to using your services again when we plan our next trip.
Colin and Karen Morgan
Trinity and her team at Hastwell Travel and Cruise have always handled our travel needs with professionalism and consideration for a wonderful experience. From travelling within a group to individualising our itinerary, we thank you for making our memories so special.
Having a local branch in both McLaren Vale and Frewville is an added bonus.
We recently booked our Europe trip through Elizabeth at Hastwell Travel and Cruise and it has been a fantastic and very uncomplicated experience. The advice and recommendations she gave us, plus the ease at which our travel bookings (cars, hotel, plan travel) were handled have been invaluable.
We have no hesitation in recommending Hastwell Travel and Cruise – Thank you Liz!
Love the personal care and detail that Hastwell Travel and Cruise offer, especially Trinity as she has so much knowledge and advice. Highly recommend to anyone travelling or looking to book their next holiday.
I love this happy team at Frewville and McLaren Vale. We have been booking with them for 15 years, firstly with Mark and now with Elizabeth. Everything is so professionally run from developing European itineraries, helping with visas and ensuring a seamless transition from country to country, sometimes arriving in the dark!
Jade and Sophie McBride
This was our first time out of the country as a family, but knowing that Sarah has 6 year old twins made all the difference. Disneyland was incredible and nothing was left to chance, as she understood our needs and what was achievable in a day!
The Cox Family