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Do You Still Need a Travel Agent in 2025 and Beyond? Absolutely – Here's Why

Do You Still Need a Travel Agent in 2025 and Beyond? Absolutely – Here's Why

13 Nov 2025 Travel Tips
In an age where you can book flights, hotels and tours in a few taps, you might wonder – do people still use travel agents? The answer is a resounding yes. In 2025, more travellers than ever are returning to professional travel advisors for one simple reason: peace of mind.

Expertise you Can't Google

Sure, the internet is full of information, but not all of it is accurate or relevant. A good travel advisor doesn’t just know what’s online; we know what’s worth your time and money.

From advising on which European river cruise has the best inclusions, to recommending that family-friendly resort in Fiji with the most flexible cancellation policies, we cut through the noise, so you don’t have to.

Our team has more than 150 years of combined travel experience and has visited more than 100 countries between us. We can draw from personal experiences and firsthand knowledge to enhance your experience.

Travel Agent planning

Personalised Planning

No two travellers are the same. Maybe you’re a couple seeking boutique stays in Italy, or a family needing smooth connections between Paris and London – every trip deserves a personal touch.

We get to know you – your style, pace and interests – then craft an itinerary that feels effortless. Think of us as your personal travel tailor.

personalised planning

We Save you Time (and Often, Money)

Behind every smooth trip are hours of research, coordination and fine print. We handle it all – flights, transfers, tours and travel insurance – often with access to exclusive offers and upgrades that aren’t available online.
Our decades of experience in arranging everything from quick interstate trips to epic, multi-week adventures mean we know how to turn complex itineraries into seamless, unforgettable experiences.

Travel agent handing client passport and boarding pass

Support When you Need it Most

If the past few years have taught us anything, it’s that travel plans can change in an instant. Having a real person to call when flights are delayed or borders shift makes all the difference.

Whether it’s helping a family reroute during a sudden weather event in Iceland or assisting a couple with last-minute cruise changes in the South Pacific, we’re there every step of the way – not a chatbot, not a call centre, just trusted advisors who genuinely care.

Women looking at an airport departures board

Added Value, Not Added Cost

Many travellers are surprised to learn that using a travel agent often doesn’t cost more. In fact, we can help you access better rates, value-added inclusions and insider tips that prevent costly mistakes.

From suggesting a hidden boutique hotel in Tokyo to recommending an off-the-beaten-path vineyard in France, we help you get more from your trip – without paying extra.

Spa

Travel in 2025 is more exciting than ever – but also more complex. From cruise itineraries and small-group tours to luxury escapes and family adventures, having an expert by your side means you can focus on what really matters: enjoying the journey.

✈️ Ready to start planning your next adventure?

Let’s create a trip that’s perfectly you – stress-free, seamless and unforgettable.

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